As marketers gear up for the 2025 holiday season, economic turbulence, tariffs, and shifting digital habits are changing how and where consumers shop. Black Friday and Cyber Monday are still set to be the crown jewels of retail, but winning this year means leaning into data, omnichannel activation, and tools that help you do more with less as you start your Black Friday planning. Let’s explore this year’s Black Friday trends in relation to last year’s and how to make the most of every opportunity in the 2025 holiday season. Spending trends we saw in 2024 After years of economic uncertainty, Black Friday 2024 marked a return to retail “normalcy” with record-setting online and in-store shopping that reflected growing optimism and smarter behaviors: Online Black Friday sales increased by 10.2% from 2023, largely due to better-timed deals and earlier shopping. Mobile shopping made up 69% of global purchases. In-store traffic rebounded, surpassing online during Cyber Week for the first time in years. Buy now, pay later (BNPL) added $686 million to online sales — an 8.8% YoY increase — as consumers spread out their holiday spending. Retailers using AI tools (like chatbots and shopping assistants) saw up to 15% more conversions. Ultimately, last year’s Black Friday e-commerce trends showed that shoppers prioritized flexible payments, value, and easy, personalized buying experiences. Key products and categories in 2024 After years of favoring lower-cost essentials, consumers returned to higher-ticket purchases during Cyber Week. The share of expensive goods sold online rose over 15% compared to pre-season figures, with AI-powered product recommendations leading consumers to top-selling products like: AirPods Pro Ninja Creami Our Place Always Pan Vitamix blenders Oura Ring The highest-performing gift categories included electronics, apparel, furniture and bedding, groceries, and cosmetics. 2024 Black Friday trends we expect to continue in 2025 As we reflect on a record-breaking 2024 holiday season, we predict many of the key Cyber Monday trends and Black Friday strategies for retailers in 2024 will carry over and intensify in 2025: Mobile will remain the primary shopping channel. The shift to early shopping will persist. AI-driven efficiencies will play an increasing role. Retailers that focus on the customer experience will capture the most wallet share. As a marketer, you can use these insights to plan your Black Friday e-commerce strategy and meet audiences where and when they scroll and shop. Projected growth YoY While 2025 holiday retail shopping may not match the explosive growth of 2023 to 2024, consumers are still expected to show up in force for Black Friday in 2025. The National Retail Federation projects that overall U.S. holiday sales will rise between 2.7% and 3.7% compared to last year. Experian’s 2025 Q1 consumer data paints a more nuanced picture: Mass retail transactions remain above 2024 levels, but YoY growth is slowing, from +8% in January to +4% in May. Department stores, which grew 10% YoY in January, have since declined to -3% by May. Apparel saw a similar trajectory, slipping from +7% growth in Q1 to slightly negative growth leading up to the summer months. This slowdown suggests early signs of consumer fatigue, especially in discretionary categories, as inflation and tariffs continue to erode the spending power of price-sensitive consumers and small brands that rely heavily on imports. Emerging trends and behaviors to expect in 2025 With inflation still weighing on household budgets and new tariffs potentially reducing consumer spending power by up to $78 billion, brands and shoppers are entering the holiday season with uncertainty. Roughly 91% of consumers may adjust their buying habits in response to tariff-driven price increases and inflation. Consumers are still motivated by value, but they’ll expect more for their money and may start deal-hunting even earlier this season. You’ll need to be agile with your messaging, inventory, and budget allocation, as shoppers will still spend when the experience is seamless, personalized, and smart. Let’s explore the key trends shaping the 2025 holiday season and how you can build them into your omnichannel marketing plan before the rush hits. Omnichannel campaigns In 2025, holiday shoppers will be more intentional than impulsive, which means they may zigzag between channels — browsing products on TikTok, watching TV ads, researching on Google, and checking out in-store or online before purchasing. They’ll want consistent, personalized experiences no matter where they engage. This means you can’t rely on a single sales touchpoint anymore and must deliver a seamless experience wherever your audience spends time. Forrester shows 21% of global B2C leaders are already prioritizing omnichannel, which makes it a competitive necessity. Fortunately, these efforts pay off. Omnichannel shoppers spend 1.5x more per month than those who shop on a single channel. How Experian helps Experian simplifies omnichannel marketing. Our identity graph connects hashed emails, mobile ad IDs (MAIDs), connected TV (CTV) IDs, and more so you can define your audience once and reach them consistently across every major channel. With unified data, identity, and activation, we help you cut through platform silos and deliver coordinated, cross-device campaigns that actually feel connected. Mobile first In 2024, over 70% of orders and $195 billion in sales happened on mobile devices, according to Salesforce. As more consumers browse holiday deals from the couch, car, or checkout line, mobile-first shopping is among the top Cyber Monday retail trends and the main channel for on-the-go purchases. For marketers, this means your mobile experience can make or break your Black Friday results. Responsive design, fast load times, and smooth checkout flows are the new expectations. Brands that invest in sleek mobile sites, intuitive apps, and frictionless buy online, pick up in-store (BOPIS) options will better meet and convert customers where they are at key moments. How Experian helps With Experian, you can reach mobile-first shoppers precisely at scale. Our identity graph connects MAIDs to individuals, so you can activate campaigns across mobile apps, SMS, and social with confidence. Define your audience once and deliver consistently personalized offers wherever they scroll, search, or shop. CTV On Black Friday 2025, shoppers won’t just be scrolling — they’ll be streaming, too. CTV continues to surge as a key channel for holiday shoppers, with viewership far outpacing ad spend. In 2024, CTV drove 31% of digital audience activation revenue. With nearly half of U.S. viewers expected to tune into free ad-supported TV (FAST) in 2025, CTV is becoming a core part of the Black Friday media mix. Still, many marketers underestimate the channel, assuming it’s strictly an upper-funnel awareness channel rather than a direct driver of conversions. In reality, CTV can influence high-intent holiday shoppers closer to purchase than many assume. With more consumers engaging with FAST during the holidays, CTV offers scalable, measurable reach and can fuel conversions across the entire funnel. And when paired with identity resolution and cross-device targeting, it becomes a powerful full-funnel tool. How Experian helps Experian gives marketers the household-level insights and activation capabilities to reach the right shoppers at the right frequency across platforms — a must for a high-volume weekend like Black Friday. Our identity graph connects devices within a household to manage frequency, unify messaging, and eliminate waste. Plus, with support for Universal IDs like Unified I.D. 2.0 (UID2), you can activate audiences across CTV environments — including FAST — using login-based, privacy-compliant signals for a campaign that connects, converts, and performs on the biggest shopping weekend of the year. Signal loss Although Google has reversed its plan to phase out third-party cookies, 40% of browser traffic no longer supports them. You now need various identifiers across devices and platforms to get a complete customer view, especially during Black Friday when reach and precision are key. That’s why marketers are shifting to alternative IDs like UID2, ID5, and Hadron ID to maintain reach. In 2024, we saw a 50% increase in Experian clients using alternative IDs and a 30% jump in the number resolved to individuals in our Digital Graph. These IDs are unlocking up to 60% incremental reach in campaigns compared to cookies. Preparing a multi-ID approach and incorporating privacy-first strategies, such as contextual targeting, can give you a competitive edge this holiday season. How Experian helps Experian’s identity solutions connect all your digital and offline identifiers into a single, privacy-forward customer profile. This lets you recognize and reach your audiences no matter what device or platform they’re using. Plus, with Contextually-Indexed Audiences, you can activate high-performing segments instantly in major demand-side platforms (DSPs) without cookies to maintain and improve addressability during the holidays. RMNs Retail media networks (RMNs) are set to capture 20% of digital ad spend in 2025. In particular, off-site retail media is expected to surge 42.1% this year, driving more Black Friday campaigns into channels like CTV, programmatic, and social. This shift reflects a growing demand for full-funnel strategies, broader reach, and cross-channel measurement. RMNs that extend their first-party data beyond owned platforms will be best positioned to deliver results during peak shopping periods like Cyber Week. However, off-site success hinges on clean, connected data. Many RMNs still face fragmented views of their customers, making it harder to scale audiences and measure performance. How Experian helps Experian helps RMNs scale off-site by resolving fragmented identities, enriching first-party data, and enabling seamless activation across channels. Our identity graph connects key digital identifiers to unify customer profiles, while our audience insights add depth with demographic, behavioral, and purchase data. Curation Curation is quickly becoming a go-to Black Friday marketing strategy, helping advertisers connect with high-value audiences by blending inventory with audience and contextual data. In fact, by 2026, private marketplace ad spending is projected to grow by $31 billion. Instead of choosing between wide-open auctions or direct publisher deals, curation offers a powerful middle ground through curated private marketplaces (PMPs) built on first-party publisher data, contextual signals, and alternative IDs. How Experian helps Now unified with Audigent, Experian is setting a new standard for curated media buying. Our Curated Deals combine Experian’s powerful identity and data capabilities with Audigent’s flexible activation and audience customization. You can activate high-performing audiences across DSPs or directly through Audigent’s PMPs to maximize precision, privacy, and scale ahead of the biggest shopping week of the year. AI-powered shopping experiences AI is becoming a co-pilot for holiday shoppers and reshaping the customer journey. From researching gift ideas and comparing prices to relying on personalized product recommendations and AI chatbots for faster service, consumers are using AI to shop smarter. Salesforce reports that AI influenced 19% of holiday purchases in 2024 — a 6% increase from the previous year. In an Experian survey, shoppers shared they’re also using AI to help with BOPIS logistics and even choosing which BNPL option to use at checkout. Influencer content powered by AI and social algorithms is also guiding purchases in real time. This holiday season, brands that weave AI into their digital storefronts, payment options, and social strategies will drive conversion. How Experian helps Experian uses AI and machine learning to help marketers deliver faster, smarter Black Friday campaigns. Our Digital Graph improves targeting with advanced household connections, while machine learning models fill in data gaps and identify high-intent shoppers. We also offer AI-powered audience recommendations and real-time contextual signals, enabling you to quickly build and activate the right segments at scale. How to prepare for Black Friday 2025 Now that we’ve covered Black Friday trends for this year, it’s time to talk about how you can build them into a data-powered marketing strategy. Here’s where we suggest you focus your Black Friday planning for Cyber Week 2025. Understand and segment your audience Winning Black Friday 2025 starts with knowing your audience and how they shop so you can reach them at optimal times with messaging that resonates. Whether you're targeting early-bird deal hunters or last-minute gifters, audience precision is the foundation for success this holiday season — and Experian can help. Purchase intent Drive performance by identifying consumers actively in the market for holiday purchases. With Experian’s holiday shopping audiences (available across major DSPs and platforms like Audigent, The Trade Desk, and DirectTV), you can reach: Last-Minute Shoppers One-Stop Holiday Shoppers Post-Holiday Shoppers Heavy Gift Givers These intent-rich segments can help you capture demand at every phase of the season. Spending behavior While some consumers may splurge this year, others are tightening their belts due to economic turbulence. Experian’s pre-built holiday audiences help you target accordingly, with segments like: Holiday High Spenders and Moderate Spenders Big Box/Club Stores Discount Holiday Shoppers, Black Friday, and Cyber Monday Shoppers These segments can help you optimize campaign spend based on wallet size. Channel preferences Knowing where your audience shops is just as important as how much they spend or what they buy. Experian offers audiences like: eCommerce Diehards Brick-and-Mortar Diehards Impulse Buyers BOPIS Shoppers Tailor your media mix and creative strategy to align with their channel behavior, whether they’re browsing in-store, online, or on social. Demographic, lifestyle, and behavioral data Experian helps you tap into rich demographic and lifestyle data to better understand and engage high-value segments, whether that’s suburban deal hunters, Gen Z beauty buyers, or luxury holiday splurgers. And by layering in Experian Marketing Attributes — 5,000+ attributes that include financial behaviors, interests, shopping patterns, car ownership, media consumption, and more — you can gain a clearer picture of age, gender, purchase behaviors, and content habits for refined holiday targeting. With our data marketplace, audiences are more accessible and actionable than ever. We offer: Diverse, high-fidelity partner audiences Easily activate audiences from 31+ premium data providers, including: Attain: Real-time, permissioned transaction data from 8 million U.S. consumers Alliant: Predictive audiences built from billions of consumer transactions across key verticals Circana: Loyalty-based CPG and general merchandise audiences Dun & Bradstreet: Privacy-compliant B2B audiences based on firmographic and professional attributes Flexible activation across top platforms Our identity graph powers our data marketplace, enabling audiences to be easily activated and highly addressable across display, mobile, and CTV with 10+ activation platforms, including Madhive, Open AP, Optimum, and Yieldmo. Privacy-first audience planning All data in our marketplace meets strict privacy and compliance standards, helping brands scale campaigns confidently. Custom and pre-built audience options Mix and match from 2,400+ Experian Audiences and Partner Audiences to find the right shoppers and meet your campaign goals. Our data marketplace delivers the people you want to reach, where you need to reach them, with the insights to optimize in real time. Personalize promotions One-size-fits-all promotions won’t cut it in 2025. Consumers expect relevance at every touchpoint and ignore what feels generic or off-base. With the abundance of Black Friday offers, shoppers are filtering fast and prioritizing brands that understand their needs, preferences, and timing. Here’s how you can deliver on these demands: Deliver targeted product recommendations: Whether through chatbots or personalized emails, consumers want help quickly finding what they need. Brands that invest in smart recommendation engines position themselves to drive cart additions and increase average order value (AOV). Customize promo codes by segment: Everyone loves discounts, but not all shoppers should get the same one. Use customer segments like high-spenders, last-minute shoppers, or deal-hunters from Experian’s syndicated holiday audiences to offer custom promo codes, boost conversions, and avoid over-discounting with those who would buy regardless. Optimize the timing of offers: Timing is everything during Cyber Week when inboxes and feeds are flooded. Use our behavioral and lifestyle data to determine when your segments are most active and likely to buy, and schedule your best offers for maximum impact. Use Experian Activity Feed: Black Friday 2025 will span devices, stores, and channels. Activity Feed connects the dots between online ad exposures and offline sales, helping you measure the impact of your campaigns and identify what drives conversions. Case study: How Cuebiq increased match rates with Activity Feed Using Activity Feed, Cuebiq, resolved digital ad exposures to MAIDs so they could know the impact of their campaigns on in-store visits and purchases. Within three weeks, they resolved 85% of ad events to households across web, mobile, and CTV, giving their clients a clearer view of what drove store traffic and sales. “In just a few weeks, they were able to maximize the match rate across the fragmented digital inventory, solving a huge problem when it comes to cross-channel attribution.”Luca Bocchiardi, Director of Product, Cuebiq Experian can help you win big this holiday season Marketers are entering this season with more pressure, more complexity, and more opportunity than ever before. Whether you're grappling with signal loss, evolving your omnichannel mix, or launching your first curated PMP, Experian has the data, identity infrastructure, and activation tools to help you win. Want help building your Black Friday marketing strategy? Let’s talk. Latest posts
Published: July 15, 2025 by Experian Marketing Services
Contextual targeting is having a comeback, and it’s smarter, sharper, and more strategic than ever before. By 2030, annual contextual advertising spend is anticipated to reach $562 billion! As marketers move away from cookie-based targeting and adjust to a privacy-first digital world, contextual advertising is becoming one of the most effective ways to reach engaged audiences. Unlike the basic contextual keyword targeting of the past, today’s contextual strategies are built on data, machine learning, and deep audience insights. Experian, with Audigent, plays a key role in powering this evolution, enabling marketers to execute contextual campaigns with the precision, performance, and compliance needed for today’s environment. Let’s talk about how advertisers are reaching audiences in a changing advertising era with smarter contextual targeting. What is contextual targeting? Contextual targeting, by definition, is a cost-effective, privacy-safe way to engage audiences based on what they’re reading or watching in the moment without relying on personal identifiers. It places ads on webpages that contain content relevant to your product or service. Contextual targeting vs. behavioral targeting The concepts of contextual and behavioral targeting are commonly confused. Both aim to deliver relevant ads, but their methods differ significantly. Let’s break it down. Behavioral: Based on online behaviors Behavioral targeting builds user profiles based on factors like browsing history, clicks, and purchases, tracking users across platforms using cookies and device IDs. For example, if someone researches new SUVs on multiple sites, they might see car-related ads long after they’ve stopped actively looking. While 68% of consumers say they’re concerned about how their data is used in advertising, marketers have the opportunity to build trust through better targeting with Experian. We help brands meet rising consumer expectations with responsible, privacy-forward behavioral data and targeting options that enable you to reach audiences effectively while aligning with your privacy and control needs. Contextual: Based on content and environment Behavioral targeting will continue to play a valuable role in personalized marketing strategies, but contextual targeting is a compelling alternative or complement for strong performance in a privacy-safe, scalable, cost-conscious way. Contextual targeting focuses on the ad environment. It analyzes the page's content, such as keywords, tone, and structure, and serves ads that align with that context without personal identifiers or user tracking. With Experian Marketing Data, you can enhance contextual targeting further by layering in data about who’s likely to be on the page. That combination of content signals and audience intent creates smarter, more privacy-compliant campaigns that perform better. Innovations in contextual targeting In its early form, contextual targeting depended on simple keyword matches. While functional, it lacked nuance and often resulted in broad or irrelevant placements. Today, the approach is far more intelligent. Thanks to AI, machine learning, and natural language processing (NLP), platforms can now assess the full context of a webpage, analyzing tone, sentiment, structure, and content depth to determine the best ad match. Contextually-Indexed Audiences Experian’s Contextually-Indexed Audiences take contextual targeting one step further by analyzing traffic from websites and mobile applications to identify the types of frequent visitors to those pages with the power of rich consumer insights. Instead of simply showing up on relevant pages, brands can reach pre-qualified audiences mapped to those environments, combining intent, content, and data-driven strategy in a single solution. This is where contextual targeting is headed and why it's no longer just an alternative to behavioral but a strategic advantage in its own right. A privacy-first future Even as third-party cookies remain in use, their long-term reliability is uncertain, and the industry continues moving toward solutions that don’t depend on personal identifiers. Laws like the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) have led advertisers to rethink how they engage audiences, shifting focus from individual tracking to content and context. With modern tools, advertisers can use contextual targeting programmatic strategies to reach audiences in privacy-compliant ways that still deliver high performance. Programmatic platforms like demand-side platforms (DSPs) now offer pre-built contextual segments by industry, interest, seasonality, and more. In a few clicks, marketers can launch campaigns that align with content environments where consumers are already engaged without behavioral tracking. For brands looking to future-proof their media strategies, contextual is one of the few options that checks every box. Why more marketers are using contextual targeting Contextual targeting can help you grow your audience, drive web traffic, boost visibility, and increase conversions as data privacy regulations grow stricter worldwide. Here’s a deeper dive into the benefits of this targeting strategy. Connect with ready-to-engage audiences One of contextual targeting's greatest advantages is the ability to meet consumers exactly where and when they’re most receptive. It places your ads on pages where they naturally add value to the user experience. When someone is actively reading or watching content about a specific topic, they’re already in the right mindset, which makes your ad feel more like a helpful recommendation than an interruption. For example, if someone is reading a blog post comparing hiking backpacks, they’re far more likely to engage with an ad for outdoor apparel or trail shoes than one for an unrelated product like kitchenware. Drive sales and revenue while lowering costs Another draw of contextual targeting is its affordability for brands with limited budgets. It doesn’t require third-party data, identity graphs, or tracking infrastructure, so it’s easier on your media budget. By aligning ads with page context, brands can also see real business results, such as: Lower cost per thousand impressions (CPM): Since contextual ads are served based on the content of the page rather than user profiles, they often have a lower price tag — especially in verticals where access to behavioral segments may be more competitive. Reduced cost-per-acquisition (CPA): More relevant impressions mean fewer wasted clicks and better ROI. Lower cost-per-click (CPC): On networks like Google Display, CPCs for contextually targeted ads can be as low as $0.45, especially in e-commerce and consumer goods sectors. Higher conversion rates: Ads placed in relevant environments outperform generic placements, which increases the likelihood of action and conversion. Higher lifetime customer value (LTV): Users who arrive at your site from contextually aligned ads are more likely to convert and become repeat customers, driving long-term revenue. Quick and easy setup, built to perform Contextual campaigns can also be launched quickly, often within a day, and produce immediate results. One powerful option is Experian’s Contextually-Indexed Audiences, which combines real-time analysis from over two million websites with access to more than 1,400 trusted audience segments. Available through top demand-side platforms’ contextual marketplaces and Audigent private marketplaces (PMPs), this solution offers a scalable way to reach high-intent consumers without cookies or IDs. Getting started is simple. With a few inputs like relevant topics, keywords, or content categories, you can activate ads in environments where your audience is already engaged. And the best part? The ease and speed to launch doesn’t mean you’re sacrificing results. Because your ads show up alongside content your audience is already interested in, they feel timely and relevant, which leads to more clicks, stronger engagement, and better overall performance. Personalized experience based on known interest Consumers crave personalization. In fact, Deloitte conducted a 2024 study that found 80% of consumers want personalized brand experiences and spend 50% more with the ones that do. Contextual targeting meets that expectation by delivering relevance in the moment without tracking users’ online behavior.Experian’s Contextually-Indexed Audiences use contextual cues across the web to find common sets of audiences and identify where high-intent audience segments tend to show up. This helps advertisers deliver relevant, privacy-safe messaging to consumers who are more likely to engage, thereby building trust, capturing attention, and increasing performance while respecting user privacy. Brand safety Contextual targeting even helps brands avoid reputational pitfalls. With the help of AI and NLP, today’s contextual tools can assess what a page says and how it says it. That means you’re not just protecting user privacy but also your brand by ensuring your ads appear in relevant, trustworthy environments that reflect your values. Contextual targeting examples Contextual targeting works across nearly every industry, helping brands connect with audiences based on the content they’re consuming in the moment. Here are a few examples of this in action across verticals. Contextual targeting for automotive buyers Most car buyers don’t just walk onto the lot. They arrive informed, having begun their journey online, researching makes, models, financing options, trade-in values, and credit requirements. It’s during this discovery phase that contextual targeting shines. Advertisers in the automotive space can serve ads alongside car reviews, dealership comparisons, or articles about electric vehicle tax credits, connecting with shoppers actively gathering information and signaling strong purchase intent. When your ad appears in the middle of that research journey, it feels like the next logical step. Contextual targeting also helps local dealerships and national brands stay top of mind during key decision-making moments without relying on third-party cookies. Contextual targeting for first-time parents New parents are one of the most information-hungry audiences online. From sleep training and stroller reviews to feeding schedules and baby-proofing tips, they consume a massive amount of content across various topics. That content provides a rich canvas for contextual targeting. Brands selling baby gear, wellness products, insurance plans, or parenting services can place ads on relevant articles and forums, connecting with parents when they’re researching their options and making purchase decisions. Contextual targeting for political campaigns Contextual targeting helps political advertisers connect with voters in relevant, mission-aligned environments. In a time when misinformation and divisiveness can influence public perception, maintaining this control is more critical than ever. With contextual targeting, campaigns can place their ads alongside trustworthy, high-quality content that addresses issues relevant to their supporters, whether it’s local policy, national news, or editorial commentary aligned with their platform. Advertisers can also avoid content that may contradict their message or brand values. The future of contextual targeting While Google no longer plans to fully deprecate third-party cookies, the industry has already moved forward. Most marketers have invested in cookieless solutions, and that momentum isn’t slowing down. As contextual targeting becomes even more essential to future-proofing media strategies, its effectiveness depends on the quality and responsibility of the data behind it. That’s where Experian leads the way. Experian Marketing Data as the foundation At the core of Experian’s contextual targeting capabilities is Experian Marketing Data: a rich, privacy-compliant data set built from verified offline sources. This foundational data powers everything we do and fuels the full suite of Experian’s audience and targeting solutions. Marketing Attributes and Audiences One of the key products built from this data is Marketing Attributes, which transforms raw information into detailed, privacy-safe variables like lifestyle preferences, financial behaviors, and media habits. These attributes form the building blocks of Experian Audience solutions, allowing you to create highly specific segments tailored to your goals. When applied to contextual targeting, these segments help you align your messaging with the types of content your ideal audiences are consuming in real time. We’ll help you activate contextually relevant campaigns using real audience insight to place the right message in the proper environment at the ideal moment. Contextually-Indexed Audiences Powered by Experian Marketing Data, Contextually-Indexed Audiences brings a new level of precision to contextual targeting. By analyzing traffic from over two million websites and apps, we offer access to 1,400 audience segments (like luxury shoppers or frequent travelers) that are most likely to visit specific content. This lets you place your message in environments where your target customers already are, combining contextual relevance with data-driven intent. It’s a smarter, privacy-safe way to reach the right people without relying on cookies or user tracking. You can activate these audiences instantly through the top demand-side platform’s contextual marketplace or partner with Audigent to create a custom PMP. A PMP offers more control and flexibility and allows you to enhance campaign performance with additional performance optimization capabilities and activation across any media-buying platforms. Experian collaboration with Audigent and Peer39 Experian and Audigent partner to deliver SmartPMPs, or private marketplace deals that give advertisers access to premium inventory and privacy-first data activation in one streamlined solution. What makes this partnership unique is Audigent’s supply-side integration. Instead of only running audience segments through the DSP, SmartPMPs pair Experian’s high-performing audiences with curated inventory from thousands of publishers, all accessible through a single deal ID. This supply-side approach unlocks: Better reach across CTV, display, video, and more Stronger performance through real-time supply optimizations Personalized campaigns that don’t rely on cookies or user-level identifiers We’ve also partnered with Peer39 and Audigent to expand contextual targeting capabilities further. These partnerships make it possible to match Experian syndicated audience segments, including geo-indexed and behavioral data, to contextual signals in real time. Advertisers can now run fully cookieless campaigns with exceptional scale and performance by indexing Experian Marketing Data through our identity graph and activating through platforms like Audigent’s Hadron ID or Peer39’s integrations. In one beta test with Audigent, a major national advertiser used this solution to run a 15-day campaign that exceeded CTR benchmarks by 25% with no cookies or IDs. Talk to an Experian team member today The future of digital advertising is about trust as much as performance. Turn to Experian for help reaching your audience in the right environments using ethically sourced, privacy-first data. We help brands run scalable, contextually aligned campaigns built for today’s privacy landscape and tomorrow’s performance goals. With tools like Marketing Attributes, Contextually-Indexed Audiences, and Audigent PMPs, we make it possible to connect meaningfully without crossing privacy boundaries. Let’s talk about how we can help you lead the way. Latest posts
Published: June 30, 2025 by Experian Marketing Services
Supply-side platforms (SSPs) are expected to deliver more than inventory—they’re being asked to support sell-side targeting strategies, campaign results, and proof of performance. To meet that demand, SSPs need more than access to inventory. They need better data, better tools, and a way to bring it all together. Experian’s solutions for SSPs We built Experian’s solutions for SSPs with that demand in mind. By combining identity resolution, audience targeting, and third-party measurement, we help platforms move beyond basic transactions. Whether you’re doing sell-side targeting, supporting direct deals, or looking to support campaign validation, our tools make it easier to create value for buyers—and keep them coming back. Our solutions that help SSPs: Resolve identity across digital touchpoints using our industry-leading Digital Graph Build differentiated audiences using over 2,400 Experian Audiences and Partner Audiences in Audience Engine Support advertiser-direct relationships with tools to create, activate, and host custom segments Measure real outcomes like in-store visitation and sales through Outcomes, our third-party validated reporting suite Together, these capabilities allow SSPs to produce data-driven deals, increase addressability, and meet buyer demand for smarter, more measurable media. Campaign snapshot: Yieldmo + Experian Yieldmo, an advertising platform known for its creative formats and data-informed approach, has already put this solution to work. Here’s how they built a custom strategy for a major athletic retail client using Experian's solutions for SSPs. The challenge: Drive in-store traffic and reach new buyers Yieldmo supports a leading athletic retailer’s seasonal campaigns focused on in-store traffic. This advertiser wanted to reach new buyers—specifically those who might otherwise shop with a competitor. To do this, they needed access to strong audience segments with reliable data and the flexibility to act quickly across channels. This was the first time Yieldmo applied Experian Audiences to this retailer’s campaigns. The stakes were high: the client was looking for better in-store outcomes and a more streamlined activation workflow. The solution: Experian's activation solution for SSPs Using Experian’s Audience Engine, which includes our proprietary and third-party data marketplace, Yieldmo built a flexible, high-performing media plan that spanned display inventory and included both conquesting and primary in-store shopper segments. The team selected and activated: Apparel and footwear audiences built from Experian and partner data providers In-store shopper segments targeting retail behavior signals Competitive purchasers to capture likely buyers from other athletic brands Our data marketplace allowed Yieldmo to combine Experian Audiences with Partner Audiences from providers like Alliant, Circana, Sports Innovation Lab, and Webbula—all in one place. Manual audience creation used to take days. Now, Yieldmo can build and activate campaigns through a streamlined, self-serve workflow. By working in the Audience Engine platform, Yieldmo was able to avoid multiple contracts and manual requests. They filtered audiences by brand, tailored segments to their goals, and launched without delays. “Experian’s data marketplace in Audience Engine fills a critical gap—letting us quickly search by brand, build smarter conquest segments, and activate custom audiences fast.”Abby Littlejohn, Director of Sales Planning, Yieldmo The results: Expected lift in store visits While final in-store lift results are pending, the early performance metrics are promising: Click-through rates are at and above historical benchmarks across both conquesting and primary shopper segments. Using Audience Engine’s self-serve tools, Yieldmo created audiences faster and more easily. They reduced their workload by minimizing the need for manual data wrangling. “We include Experian audience segments in 80% of formal RFPs. Between contract simplicity, data quality, and campaign results, Experian has become our go-to for third-party audience targeting.”Nelson Montouchet, AVP, Strategic Partnerships, Yieldmo Download the full case study Bring this to your platform Whether you’re looking to monetize more effectively, build deeper advertiser relationships, or stand out with sell-side targeting offerings, we designed Experian’s solutions for SSPs to do exactly that. With our industry-leading Digital Graph, over 2,400 syndicated audiences, partner data, flexible self-serve tools, and outcome-based measurement, SSPs can now move faster and go further—without compromising scale or precision. Get in touch with our team Latest posts
Published: June 25, 2025 by Experian Marketing Services
After another week under the sun at Cannes Lions 2025, one thing is abundantly clear: our industry is done talking about possibilities — it’s ready to act. From speaking engagements to packed suite meetings, and even stateside through our “Can’t Cannes” activations, the appetite for change was real — and we were right at the center of it. A front-row seat to innovation Experian made a powerful impact across the Croisette, partnering with Audiostack, Basis, Infillion, IQVIA, Magnite, NextRoll, Odeeo, OpenX, The Female Quotient, and the Unplugged Collective x The Digital Marketer, to contribute to some of the week’s most insightful conversations. Our thought leaders were everywhere—on stage, in studio interviews, at executive roundtables—offering a clear voice on retail media growth, pharma advertising disruption, AI innovation, and identity-driven personalization. Three themes that defined the week 1. AI gets real If 2024 was the year of AI buzz, then 2025 is the year AI found its footing. Conversations shifted from “what if” to “what now.” While the promise of AI was front and center, conversations with clients and partners highlighted that we’re still in the foundational phase. Real-world applications—from creative optimization to predictive segmentation—are gaining traction, but long-term value will depend on robust data architecture and trustworthy identity frameworks. MiQ and PMG debuted AI-integrated platforms that demonstrated how AI can automate creative, optimize budget allocation, and personalize media in real time. AI has moved from sidekick to strategist. "Last year it was all about AI, but in a very general sense. This year, it’s about specific applications — a clear sign AI is evolving from a talking point into product.”Budi Tanzi, VP, Product 2. Outcomes > impressions Outcomes may have been a buzzword at Cannes, but as several industry leaders pointed out, simply saying “we drive outcomes” isn’t enough—it risks sounding like table stakes. In today’s performance-driven environment, what matters is how companies define and deliver those outcomes in unique ways. The most compelling conversations weren’t about generic promises, but about clear strategies: challenging assumptions, leaning into strengths, and making specific choices that tie data, media, and technology to measurable impact. "By using consistent identity across planning, activation, and measurement, marketers can connect ad exposure to real-world outcomes—whether that’s an online conversion, an in-store visit, or a new customer relationship."Chris Feo, Chief Business Officer 3. Curation isn't just a tactic Curation is quickly becoming the industry’s preferred approach to cutting through complexity. As marketers contend with signal loss and inconsistent inventory quality, the shift from broad access to intentional activation is gaining momentum. At Experian, we see curation not just as packaging, but as strategic alignment—where identity, data, and inventory come together in purpose-built environments that reduce waste, enhance safety, and drive performance. "Supply-side data activation and optimization, aka “curation,” is an alternative to the traditional approach to data activation. Unlike the traditional DMP-to-DSP activation flow, curation allows buyers to leverage supply-path data more directly. The upshot? Improved performance and pricing for media agencies and brand advertisers."Drew Stein, Managing Director, Audigent Bringing the Cannes experience stateside Not everyone can make it to the South of France—so we brought Cannes to them. Our “Can’t Cannes” events in the U.S. offered local clients a first-class experience filled with insights and networking, minus the jet lag. Final takeaways This year’s festival made one thing clear: real progress requires more than innovation; it requires integration. And that’s where Experian is focused—connecting identity to activation, and data to outcomes, in ways that are practical, scalable, and privacy-resilient. If I had to sum it up? AI is progressing from abstract to application Curation beats clutter Partnership is power And everyone’s aligned around performance We’re grateful to have been part of these conversations and even more excited about where they’ll lead next. Let’s continue the conversation If you're exploring how to connect identity to performance, or simplify the way you activate, measure, and grow, we’d love to talk. Latest posts
Published: June 25, 2025 by Dave Rosner, VP, Marketing, Audigent
Originally appeared in AdExchanger Google’s decision not to deprecate cookies in the Chrome browser after all caused a stir across the industry. Companies invested heavily in developing solutions aligned with the Privacy Sandbox as a survival tactic for the post-cookie landscape. At first glance, Google’s about-face may appear to undercut those efforts. It’s easy, and perhaps even satisfying for some – but inaccurate – to say “all that effort was for nothing.” Given Chrome’s dominance among browsers, AdTech companies had no choice but to prepare for “what if” scenarios. The same goes for cookie deprecation. Google’s plan to end support for third-party cookies would have removed a mechanism that has been a cornerstone of addressability for the past 15 years. To be clear, those efforts have not been wasted. They spurred innovation across the AdTech landscape, driving progress in privacy-first targeting, alternative identifiers, supply-path data activation, and real-time data enrichment – all of which will pay dividends for years to come. Whether born directly from Privacy Sandbox participation or inspired by the broader trend toward privacy reform, industry-wide preparation for cookie loss and browser disruption has yielded tangible benefits. Pressure from Google, Apple, and evolving regulations served as a catalyst for modernization that could shape the next decade of advertising technology. An industry anchored in product innovation AdTech is a fundamentally product-driven industry defined by short innovation cycles and the imperative to build and test rapidly. This DNA enables companies to stay resilient, evolve and deliver innovation. Change is good. Disruption can be even better – but only for those who embrace it. Google’s evolving stance on cookies and Privacy Sandbox doesn’t negate what’s been learned. If anything, it underscores the need to keep innovating. The next wave of disruption is likely right around the corner. The payoff While some may argue that the time and effort spent preparing for cookie loss was wasted, those efforts have functioned as a forcing mechanism for several innovations in data activation. Supply-side data activation and optimization, aka “curation,” is an alternative to the traditional approach to data activation. Unlike the traditional data management platform (DMP) to demand-side platform (DSP) activation flow, curation allows buyers to utilize supply-path data more directly. The upshot? Improved performance and pricing for media agencies and brand advertisers. As curation continues to evolve, it’s poised to play a central role in how advertisers and publishers transact. Real-time data enrichment is another area that has benefited from this period of accelerated innovation. Many companies were compelled to improve their tech stacks to align with Sandbox protocols. These updates, particularly in real-time data enrichment capabilities, are now laying the groundwork for future data activation strategies across both the buy and sell-sides. Exiting out of tunnel vision Over the past five years, the AdTech industry has invested deeply in planning for a future without cookies. Still those investments have been well worth it. While cookies are not going away, the broader deprecation of signal continues. The work that was done to prepare will inevitably inform the next evolution of our industry. Contact us Latest posts
Published: June 16, 2025 by Drew Stein, Audigent Managing Director, Experian
Marketers are under more pressure than ever to deliver personalized, high-performing campaigns—while navigating tighter budgets, shifting privacy expectations, and fragmented tech stacks. Despite an explosion of tools and data sources, the fundamentals of marketing haven’t changed. Every great campaign still starts with a simple question: Who are we trying to reach? The answer depends on how well you understand your customers. Increasingly, that understanding is hampered by data silos, inconsistent identity signals, and disconnected workflows between planning, activation, and measurement. When those pieces don’t align, it leads to inefficient spending, incomplete insights, and missed opportunities. To move forward, marketers need more than better tools—they need a more connected approach. Start with a complete view of the customer The foundation of effective marketing is understanding your audience—not just who they are, but what they care about and how to reach them across devices and platforms. That starts with building a complete customer profile. For many marketers, this means linking persistent offline data—such as name and address—with fresh digital signals like device IDs and online behaviors. When combined, these elements provide a high-fidelity view of the customer that can be enriched with attributes like demographics, purchase behavior, and lifestyle interests. This kind of profile doesn’t just help you understand people—it helps you build audience segments that actually perform. Whether you’re working with your own CRM data or third-party sources, the ability to create addressable segments that are both accurate and scalable is what separates good campaigns from great ones. 🛳️ That’s exactly what MMGY did for Windstar Cruises. By layering first-party data with behavioral and demographic insights, they built custom audiences that more than doubled campaign benchmarks. 🎮 Gaming platform Unity tapped into Experian audiences to understand player behaviors across web, mobile, and connected TV (CTV). These insights helped their advertisers reach gaming audiences more effectively—tailoring creative and delivery to real-world preferences, not assumptions. Activate with precision, not just volume Knowing your audience is only half the battle. The next challenge is reaching them—consistently and efficiently—across multiple channels. This is where fragmentation can creep back in. All too often, marketers build audiences in one system, but activate in another, causing data loss and targeting mismatches. A more connected strategy uses the same identity and audience spine across planning and activation, reducing signal loss and improving accuracy. 👉 Curated private marketplaces (PMPs), for example, allow marketers to match high-quality audiences with premium inventory in a targeted, transparent, and efficient way. These deals let marketers align their spending with their goals—whether that’s lowering cost-per-acquisition or boosting reach in a key vertical. Performance results are bearing this out: PMG By using Audigent’s curated PMP approach in combination with Experian audience data, they delivered campaigns that were 44% more cost-efficient across CTV. Boiron For Boiron, a homeopathic brand, using curated media buying reduced data costs by 30% and beat CPA goals for both video and display by more than 40%. Index Exchange Publishers benefit, too. When Index Exchange included Audigent-curated inventory in their PMPs, they saw an average 70% revenue lift for mobile and a 13% lift for CTV. When identity, audience, and inventory are aligned, everyone benefits—marketers, publishers, and consumers. Measure what matters Too often, measurement is treated as an afterthought. But in a connected campaign, it’s built in from the beginning. By using consistent identity across planning, activation, and measurement, marketers can connect ad exposure to real-world outcomes—whether that’s an online conversion, an in-store visit, or a new customer relationship. This kind of closed-loop measurement turns marketing into a learning engine. You don’t just see what happened—you understand why it happened and can use that information to improve the next campaign. 🛳️ In the case of Windstar Cruises, MMGY used Experian identity to precisely measure how digital ad exposures translated into bookings. That kind of visibility gives marketers more than a report card. It gives them the feedback they need to optimize smarter next time—and prove ROI every time. The future is connected To meet today’s demands, marketers need a new way of working—one that starts with a complete understanding of the customer, builds addressable audiences on a strong identity foundation, activates them precisely across channels, and measures impact in real time. The marketers embracing this approach are already seeing results: stronger performance, more efficient spending, and deeper insights that power what comes next. The future won’t be built on more tools—it will be built on more connection. Connect with us Latest posts
Published: June 12, 2025 by Christopher Feo, Chief Business Officer
Curation — the intelligent packaging of data and inventory actionable in a private marketplace deal — can no longer be considered a trend or buzzword. With over 66% of all open exchange – representing $100 billion in annual spend – being transacted through private marketplace deals (PMPs), curation is a key part of how data and identity are addressed and actioned in programmatic media. Programmatic advertising is certainly known for big shifts, but as shared by Index Exchange CEO Andrew Casale, “Curation will be bigger than header bidding and as big as programmatic or real-time bidding (RTB) - that’s our bet.” And we agree. But why has curation become a critical component of brands and media agencies' digital advertising strategies? Put simply, the math. Case study after case study empirically shows curation performs well for both the buy and sell-sides. For media agencies and brands, curation consistently shows four main benefits: Significant cost efficiencies Buying curated PMPs shows significant cost efficiencies when compared to buying data from the buy-side alone. Strong performance Data-enriched, curated PMPs can be optimized through the supply path, unlike a data management platform (DMP) segment, which leads to strong performance. Futureproofs media buying When data is curated through the supply path, it does not need to rely on legacy identifiers (like cookies), and the door is open to robust, next-gen addressability which better futureproofs media buying opportunities. Value-added insights Curation comes with robust log-level data that can be used for value-added data science including analytics, insights, reporting, and attribution – all critical in a world where addressability and identity resolution are becoming even more challenging. Curation introduced efficiency into homeopathic brand Boiron’s media buys, reducing the brand’s data costs by 30%, which enabled the brand to reinvest the same budget in brand awareness goals. Curation not only met but also exceeded the CPA for display by 82% and for video by 41%. “Audigent has been a top 5 performer in terms of CPA during our testing, helping our teams deliver 44% more efficient spend for brands across CTV campaigns."Sam Bloom, Head of Partnerships at agency PMG A big boost for addressability Legacy identity signals are changing. Whether it’s by browser, device, or platform, both buy-side and sell-side platforms need strong identity signals to reach their intended audiences, and this has become harder than ever before. Curation, with its real-time data connection and enrichment capabilities, solves signal loss challenges by directly connecting to the supply path and using a broader spectrum of identity solutions to boost addressability. Curation allows platforms to target first-party, third-party, contextual, indexed and modeled audiences. This alleviates the dependence on any one identifier and boosts the relevant bidding opportunities for brands and media agencies to target audiences. Not all curation is created equally As with any hot innovation, AdTech is notorious for companies jumping on the bandwagon of the largest trends. Curation is no different, with seemingly everyone now claiming to be a “curator.” As the industry works to define what is and isn’t “curation," we are uniquely positioned to define this as Audigent has pioneered curation for seven years and is the industry leader. The definition of curation is the intelligent packaging and optimization of data curated against the inventory supply path. There are three definitional elements to any curation product: Unique audience data Curation must include first-party, third-party, contextual, indexed and/or modeled data. Robust SSP integration To apply data in real-time to the inventory supply path, a curator must have deep partnerships and integrations that enable the combination of data and inventory into a single package. Optimization The whole point of curating data against the supply path is that it opens the door for robust real-time optimization to drive performance. If the solution ticks all three boxes, then brands and agencies should test curation and gauge its results firsthand. Curation done right drives results for brands, agencies, and publishers When done well, curation improves media buying efficiency and performance for brands and agencies. Importantly, it also drives results for publishers and content creators. Advertisers realize average data segment savings of 36-81% when using PMPs over the open exchange (Internal data) Advertisers see 10-70% lower CPC, 1.5x-3.0x higher CTR, and 10-30% higher video completion rate when using data-enriched PMPs over the open exchange (Internal data) When including their inventory in curated PMPs, publishers see an average 70% revenue uplift for mobile and 13% for connected TV (CTV) Beyond voting with budgets, media agencies and brands are also weighing in on the curation conversation: “Our Conditions Marketplace strategies have driven a 48% improvement in eCPM and a 26% improvement in CPA across our pharma client portfolio as of May 2024. For one client, we saw ROAS improve by 58% compared to their overall omnichannel performance while maintaining quality. These results aren’t outliers—they’re proof that curation is no longer a nice-to-have; it’s a must-have for marketers who want performance, precision, and scale working in lockstep.”Amanda DeVito, Butler/Till Industry-leading curation with Experian Tapping into an end-to-end solution that enables marketers to understand and reach their desired customers across channels through curation is a win-win for all parties. In the past three years, Experian and curation company Audigent have delivered a range of industry-leading innovations together, including the integration of Experian data into Audigent’s PMPs. As one company now, Experian's unique identity and data capabilities amplify how curation activates on the buy-side at scale, setting a new standard for audience targeting with added benefits like audience customization and flexible activation through Audigent’s PMPs or demand-side platforms. Connect with us Latest posts
Published: June 10, 2025 by Drew Stein, Audigent Managing Director, Experian
The partnership between Experian and Fusion92 exemplifies how collaboration can deliver real marketing impact. This article explores the ways Fusion92 relies on Experian’s data to sharpen its audience targeting, streamline engagement across channels, and achieve measurable success. A need for unified audiences When Fusion92 set out to advance how their clients connect with precise audiences, they needed a data partner that could deliver comprehensive and actionable insights. Enter Experian. By using Experian’s marketing data and digital identity graph as a core source of data, Fusion92 built a solid foundation for their tools, DIOS (Data Input Output Solution), DAX (Data Advertising Exchange), and NoMi (pronounced “Know Me”). These powerful technologies enable Fusion92’s clients to control audiences more precisely, connect with the right people across optimal channels, avoid wasted impressions, and measure results with confidence. Why Fusion92 chose Experian Quality and reliability Experian’s commitment to data accuracy has earned the #1 ranking from Truthset, ensuring Fusion92’s campaigns are built on precise, actionable, and privacy compliant data that businesses can trust. Breadth and depth By offering demographic, behavioral, and channel preference data, Experian enables Fusion92 to have greater control over precision activation, empowering better results. Expert support Experian works closely with Fusion92 to provide tailored solutions and dependable expertise, adapting to meet the unique needs of their diverse clients. “Experian never really let me down in terms of data quality, data accuracy, and data reliability.”Dave Nugent, EVP of Data Science & Strategy, Fusion92 The power of teaming up Challenge A regional amusement park needed to increase membership renewal sales during peak season while reducing spend on households unlikely to visit. Solution Fusion92 combined the park’s first-party buyer file with Experian consumer data and custom geographic boundaries, built an advanced targeting model, and used Experian’s channel-preference insights to prioritize the media mix. The unified audience was then delivered omnichannel through Fusion92’s in-house proprietary DAX activation technology, with Experian’s identity graph supporting attribution. Result The marketing conversions beat the park’s stretch goal by 70%, confirming that accurate data and coordinated activation drive revenue lift. “It doesn’t matter if you’re a beginner or an expert. Experian will help you make the best use out of an incredible set of data assets.”Dave Nugent, EVP of Data Science & Strategy, Fusion92 Using marketing data to power omnichannel marketing Tools built by Fusion92 that meet client needs Fusion92’s suite of tools handles every essential phase of a campaign. DIOS starts by creating audience definitions and setting a foundation for strategy. Once these insights are established, DAX takes over, activating consistent, controlled engagement with tailored messaging. Detailed performance metrics throughout help optimize strategy along the way, ensuring campaigns remain impactful and cost efficient. DIOS in action DIOS eliminates guesswork, combining Experian’s data with advanced analytics to create precise audience models. This capability enables Fusion92 to define customer segments with accuracy, providing businesses with a roadmap to success from the outset. While currently in use as a managed service by Fusion92, a public-facing SaaS version is expected to be released in 2025. Activating every channel through DAX The campaign execution phase is pivotal, and DAX ensures smooth delivery and transparent measurement across channels. By incorporating Experian’s identity graph, DAX provides a clear picture of cross-channel behaviors and preferences, and how they impact business goals. This holistic approach enhances personalization, connecting online and offline interactions to create campaigns that resonate with consumers and drive ROI. Getting to know NoMi NoMi offers next-generation audience intelligence, empowering businesses with audience profiles built from behavioral insights, like transactional activity or in-market signals. This ensures that campaigns connect with people authentically and at scale. With NoMi, Fusion92 clients streamline targeting efforts, improving efficiency while reducing wasted spend. Thinking about your own transformation? Whether you’re tackling siloed activation, enhancing attribution models, or aiming for improved targeting, Experian’s data solutions can help amplify your efforts – just ask Fusion92. Explore how we can help you target smarter, engage better, and measure success confidently. Connect with an Experian representative today About our experts Dave Nugent, EVP of Data Science & Strategy, Fusion92 Dave Nugent, EVP of Data Science & Strategy at Fusion92, has over 27 years of experience in data-driven services, helping organizations better understand and target their audiences through predictive modeling and segmentation. Before joining Fusion92, he spent 11 years at American Spirit Corporation as VP of Data Solutions and co-founded Market Reason, where he secured a patent for an identity technology known as "identity solutions." Dave’s expertise bridges traditional, digital, and social advertising, offering innovative approaches to data utilization. He also shares his knowledge as a guest lecturer at the University of Chicago Booth School of Business. Crystal Jacques, VP of Enterprise Partnerships, Experian Crystal Jacques is the VP of Enterprise Partnerships, leading Experian's go-to-market team across all verticals. With over ten years of experience in the Identity space, Crystal brings a wealth of expertise to her role. She joined Experian in 2020 through the Tapad acquisition, following her successful stint as the head of Global Channel Partnerships for Adbrain, which The Trade Desk later acquired.
Published: June 9, 2025 by Experian Marketing Services
Audio platforms that overcome consumer identity challenges are winning new advertisers and driving higher ROAS. In this article, you’ll hear from leading audio platforms that are solving these challenges—and seeing results. Digital audio is evolving fast. What was once a niche channel of host-read sponsorships and direct buys is now a must-have in the modern media mix. Streaming platforms, podcasts, and digital radio are drawing more ad dollars thanks to audio’s ability to capture attention and connect with listeners. But with growth comes new pressure. Advertisers expect accuracy, scale, and to see results. At the same time, listeners want more relevant content and more personalized ad experiences. That’s where identity becomes essential. With Experian’s identity and audience solutions, audio platforms can: Bolster addressable audience targeting and personalization capabilities. Gain a comprehensive view of listeners’ digital identity to reach audiences across channels. Better understand consumer preferences, enabling advertisers to reach audiences with greater accuracy. Enhance the listening experience with more relevant content. Let’s break down the key challenges in audio—and how Experian can help solve them. Challenge 1: Anonymous listening limits addressability Most listening happens in environments where people aren’t logged in—via apps, smart speakers, and mobile devices. Without logged-in data, platforms struggle to know who’s listening and advertisers are unable to reach those anonymous listeners who don’t have an addressable ID. To overcome the identity gap in unauthenticated listening environments, leading audio platforms are turning to partners that connect fragmented signals—like device type, location, and behavioral patterns—to broader household and individual profiles. By using hashed emails and other alternative identifiers, platforms can begin to make anonymous sessions more addressable. This increase in addressability ensures the platform’s entire userbase can be reached, which leads to an increase in revenue. Experian’s solution Experian's identity spine, comprised of our Digital and Offline Graphs, helps you recognize listeners even when they’re outside your ecosystem. Platforms like Audacy are already leading the way. By integrating Experian’s Digital Graph, they’re gaining a more complete view of listeners’ digital identifiers—enhancing the experience across their app and website. With a better audience understanding, Audacy can deliver personalized content while helping advertisers reach specific groups with greater accuracy. Challenge 2: IP-based targeting falls short Audio has traditionally relied on IP addresses, but that’s no longer enough. A single IP could represent an entire household—or a public setting like a coffee shop. It’s not precise. Forward-thinking platforms are moving beyond IP-based targeting by integrating identity resolution technologies that combine household-level data with device-level intelligence. These solutions help distinguish between shared devices and individual listeners, allowing advertisers to serve more relevant messages without over-reliance on a single signal like an IP address. This layered approach improves precision—especially in dynamic listening environments like vehicles or communal spaces. Experian’s solution Our identity spine links home IPs to households, then connects them to specific devices and individuals. This helps platforms move beyond basic IPs and target real people based on accurate signals—even in shared listening environments like smart speakers and cars. We also help platforms and advertisers integrate alternative IDs—like Unified I.D. 2.0 (UID2)—into their programmatic audio campaigns. That means more reach, without compromising consumer trust. Challenge 3: Audio buying is fragmented From podcasts to streaming to radio, audio lacks consistency in how inventory is packaged and bought. It’s hard for advertisers to run scaled campaigns across channels—and harder still to measure performance. Plus, advertisers don’t think in silos—they think in strategies. If audio can’t connect to their display, connected TV (CTV), and social buys, it loses ground. What they need is a way to define audiences once and activate everywhere. To reduce friction in audio ad buying, platforms are investing in infrastructure that unifies audience insights across formats. By building a centralized view of the listener—regardless of whether they're tuning in via podcast, stream, or radio—publishers can offer advertisers consistent targeting parameters, clearer reporting, and better campaign orchestration. Identity graphs and audiences are playing a growing role in streamlining this complexity and unlocking scale. Experian’s solution Experian helps simplify audio buying. Experian audiences are built on top of our identity graph and are expanded to a deep set of digital identifiers, ensuring accuracy, scale and maximum addressability across channels. Platforms can blend their first-party data with advertiser data and our audiences—then deploy those audiences onsite or activate programmatically across open web and CTV. DAX is doing just that. DAX's partnership with Experian combines Experian’s 2,400+ audiences for targeting and activation with DAX’s innovative audio advertising approach. We’re helping advertisers connect with passionate and engaged listeners nationwide. "Through our partnership with Experian Marketing Services, advertisers can unlock deeper audience insights and execute more impactful digital audio campaigns. By combining our shared market presence, knowledge, and forward-thinking approach, we’re strengthening our digital audio network offering and delivering value to all our advertising partners." Brian Conlan, President of DAX United States In addition to integrating Experian’s Digital Graph, Audacy is also integrating Experian's syndicated audiences to unlock accurate insights like demographics, shopping behavior, and interests - providing listeners with a more personalized advertising experience and advertisers with a higher return on investment. “Historically, audio advertising lacked precise targeting capabilities, making it challenging for advertisers to reach specific audiences. By integrating our digital identity graph and syndicated audiences with Audacy’s platform, we’re transforming how advertisers connect with listeners. This collaboration enables more effective audience targeting and delivers personalized, impactful audio experiences across all channels.”Chris Feo, Chief Business Officer, Experian Privacy is non-negotiable Everything we do is privacy-forward by design. Backed by Experian’s Global Data Principles and decades as a regulated institution, we rigorously vet every data source to ensure compliance with all federal and state laws. Build an audio strategy that performs with Experian Your advertisers want more from their audio investments. With Experian, you can give it to them. We help you: Expand digital addressability to maximize reach for marketers and drive revenue growth for your platform. Create and activate addressable audiences across all channels. Enhance the listening experience with relevant content and personalized ads. Audio has always been a powerful way to connect. Now, it’s ready to perform. Let's connect Latest posts
Published: June 4, 2025 by Chris Meredith, Head of Sell-Side
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